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Everything published under notes. Quarterly thinking aimed at operators.

28 July 2026 · recognition-infrastructure

Organizations Don't Have a Recognition Problem. They Have a Recognition Infrastructure Problem.

The three failure patterns from Article 1 aren't three unrelated problems. They're three symptoms of one structural mistake — treating recognition as a series of programs instead of operating it as infrastructure.

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13 July 2026 · Recognition Infrastructure

Why Employee Recognition Keeps Failing (Even When Companies Spend More)

Companies are spending more on employee recognition than at any point in the past decade — and the metrics recognition programs are meant to influence have moved in the wrong direction. This is not a spending problem. It is a diagnosis problem.

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